Enterprise-grade security. No compromises.
Our security practices are designed to meet the requirements of Central Africa's most regulated sectors — banking, telecoms, government. Here is exactly what we do to protect your data.
Certifications & Standards
Information Security Management System — independently certified, annual surveillance audits.
Service Organization Controls — covers Security, Availability, and Confidentiality trust service criteria.
Payment Card Industry Data Security Standard — applicable to all cardholder data environments.
NIST Cybersecurity Framework alignment across Identify, Protect, Detect, Respond, and Recover functions.
Encryption
All stored data encrypted with AES-256-GCM. Keys managed via HSM with quarterly rotation.
All data in transit protected with TLS 1.3. TLS 1.0 and 1.1 disabled across all endpoints.
Sensitive client communications encrypted end-to-end using OpenPGP where applicable.
Cryptographic secrets managed in HashiCorp Vault with audit logging and dynamic secret leasing.
Infrastructure
Primary compute hosted in a Tier III+ certified facility in Douala, Cameroon: N+1 redundancy, 99.982% uptime SLA, physical access controls, and biometric entry.
Secondary region in West Africa ensures <4-hour RTO and <15-minute RPO for critical workloads.
Production, staging, and management networks are fully isolated. Zero-trust network access for all administrative operations.
Anycast scrubbing network with >3 Tbps mitigation capacity at the edge.
24/7 Security Operations Centre
SIEM with real-time correlation of >10,000 events/second across all production assets. Mean time to detect (MTTD) < 8 minutes.
Defined P1–P4 severity tiers. P1 (critical) response SLA: 15 minutes. Dedicated on-call rotation 365 days/year.
Integrated with MITRE ATT&CK framework, regional CERT feeds, and commercial threat intel platforms.
Immutable audit trails retained for 12 months minimum. Forensic-ready logging for all privileged actions.
Application Security
Security requirements, threat modelling, and static analysis (SAST) embedded at every development stage.
Annual external penetration tests conducted by accredited CREST-certified third parties. Critical findings remediated within 72 hours.
Automated scanning (DAST + SCA) on every deployment. CVSS ≥ 7.0 patched within 30 days, critical within 7 days.
Responsible disclosure programme open to accredited security researchers. Reports to: security@gracetechnologie.com.
Supply Chain & Third Parties
All sub-processors and suppliers undergo annual security assessments aligned to ISO 27001 Annex A controls.
Data Processing Agreements with all vendors handling client data. Right-to-audit clauses included as standard.
Software Bill of Materials (SBOM) maintained for all production systems. Dependencies scanned weekly for known CVEs.
Security questions?
Our security team responds to enquiries from clients, auditors, and researchers.
security@gracetechnologie.com