Security & Compliance

Enterprise-grade security. No compromises.

Our security practices are designed to meet the requirements of Central Africa's most regulated sectors — banking, telecoms, government. Here is exactly what we do to protect your data.

ISO 27001SOC 2 Type IIPCI-DSS L1NIST CSFTier III+ DC24/7 SOC

Certifications & Standards

ISO/IEC 27001:2022

Information Security Management System — independently certified, annual surveillance audits.

SOC 2 Type II

Service Organization Controls — covers Security, Availability, and Confidentiality trust service criteria.

PCI-DSS Level 1

Payment Card Industry Data Security Standard — applicable to all cardholder data environments.

NIST CSF

NIST Cybersecurity Framework alignment across Identify, Protect, Detect, Respond, and Recover functions.

Encryption

AES-256 at rest

All stored data encrypted with AES-256-GCM. Keys managed via HSM with quarterly rotation.

TLS 1.3 in transit

All data in transit protected with TLS 1.3. TLS 1.0 and 1.1 disabled across all endpoints.

End-to-end encryption

Sensitive client communications encrypted end-to-end using OpenPGP where applicable.

Secrets management

Cryptographic secrets managed in HashiCorp Vault with audit logging and dynamic secret leasing.

Infrastructure

Tier III+ Data Centre — Douala

Primary compute hosted in a Tier III+ certified facility in Douala, Cameroon: N+1 redundancy, 99.982% uptime SLA, physical access controls, and biometric entry.

Multi-region failover

Secondary region in West Africa ensures <4-hour RTO and <15-minute RPO for critical workloads.

Network segmentation

Production, staging, and management networks are fully isolated. Zero-trust network access for all administrative operations.

DDoS mitigation

Anycast scrubbing network with >3 Tbps mitigation capacity at the edge.

24/7 Security Operations Centre

Continuous monitoring

SIEM with real-time correlation of >10,000 events/second across all production assets. Mean time to detect (MTTD) < 8 minutes.

Incident response

Defined P1–P4 severity tiers. P1 (critical) response SLA: 15 minutes. Dedicated on-call rotation 365 days/year.

Threat intelligence

Integrated with MITRE ATT&CK framework, regional CERT feeds, and commercial threat intel platforms.

Forensics & recovery

Immutable audit trails retained for 12 months minimum. Forensic-ready logging for all privileged actions.

Application Security

Secure SDLC

Security requirements, threat modelling, and static analysis (SAST) embedded at every development stage.

Penetration testing

Annual external penetration tests conducted by accredited CREST-certified third parties. Critical findings remediated within 72 hours.

Vulnerability management

Automated scanning (DAST + SCA) on every deployment. CVSS ≥ 7.0 patched within 30 days, critical within 7 days.

Bug bounty

Responsible disclosure programme open to accredited security researchers. Reports to: security@gracetechnologie.com.

Supply Chain & Third Parties

Vendor assessment

All sub-processors and suppliers undergo annual security assessments aligned to ISO 27001 Annex A controls.

Contractual obligations

Data Processing Agreements with all vendors handling client data. Right-to-audit clauses included as standard.

Software provenance

Software Bill of Materials (SBOM) maintained for all production systems. Dependencies scanned weekly for known CVEs.

Security questions?

Our security team responds to enquiries from clients, auditors, and researchers.

security@gracetechnologie.com